Does Belladonna Sell to the Public?
Belladonna is a manufacturer; and accordingly we sell our product to wholesaler, retailer, and by project/contract.
Is There a Minimum Order Quantity?
MOQ is 1 X 20’ FT container with the following condition:
5 sets for set items and 12 pieces for single items
Does Belladonna Drop Ship?
Belladonna is able to help arrange shipment directly to your customer.
What Is the Lead-Time to Fulfill My Order?
8 weeks for upholstery and teak
6 weeks for synthetic wicker
Does Belladonna Have a Showroom? / Where is your factory?
We are an integrated manufacture with a showroom within the area. Office & Factory :
Jl. Raya Keduanan No. 63 Plumbon - Cirebon 45155 West Java - INDONESIA
Tel. +62 231 344 188
Fax. +62 231 341 923
Can we visit your factory
Absolutely, you will be very weclome to visit our factory within our operation hours:
08.00 – 17.00
Monday - Friday
Indonesia West Time Zone (GMT+7)
What kind of material is available?
Do you accept custom design?
Yes we do, as long as the design is suitable with the material and production method requested. A complete detail with measurement and specification is required for us to calculate the best price for you.
Do you guarantee the quality ?
Yes we do, all of our products are checked by our QC team in many production steps. We doing QC start from the selection of mateials until the finishing and packaging system. However, if there is any damage/defect occur, we are able to have an open discussion for the solution.
If there is a defective product, kindly send us report with detail pictures maximum 1 weeks after unload the goods. We will analyze the damage and if it couses from our side, we will be held accountable. Damage by shipping and unloading process are not covered.
What is the payment term?
a. Irrevocable L/C
b. T/T with 30% Down Payment and the rest 70% payment against documents.
Can I Place My Belladonna Furniture Outdoors?
Belladonna manufactures both indoor and outdoor furniture. Our indoor furniture is manufactured with natural materials and is generally for indoor use only and we do not recommend putting this furniture outside. Our outdoor furniture however is made of synthetic wicker, aluminium framework, and teakwood. All our outdoor furniture is manufactured to the highest standards with a 2-year manufacturer's warranty against colour fading.
I am using water repellent fabrics for my cushions. Why should I still use reticulated foam?
Even water repellent fabrics cannot prevent moisture and humidity from penetrating the fabrics after a certain period of time. When moisture builds up inside the conventional indoor-use foam, it will still eventually get wet, heavy and form a foul odour.
How long do I have to wait before my cushions dry after sitting out in the rain?
Reticulated foam will dry almost immediately. However, if it is covered with a non-woven polyester fibre with lining, it might take up to 12 hours to dry completely depending on the climate conditions and the thickness of the cushion. One way to drain the water quickly is to tip the cushion on its' zipper end and allow the water to filter down and drain thoroughly. This will shorten the time required to dry out your cushions.